It’s 2025, but on most oilfield job sites, paper is still king. Crews still fill out field tickets by hand. Supervisors still collect signatures with a pen. And back-office teams still chase down paperwork days—or weeks—after the work is done.
It’s familiar. It’s “how it’s always been.” But it’s also bleeding revenue.
Field tickets are the bridge between work done and revenue earned. When they’re delayed, lost, incomplete, or incorrect, the business doesn’t just suffer operationally—it suffers financially. And yet, this critical process rarely gets attention during conversations about efficiency or profitability.
The Real Cost of Manual Field Tickets
At first glance, a paper field ticket seems simple. But under the surface, it creates friction in every part of the job lifecycle:
Delayed Invoicing: If a ticket sits in a truck cab for five days, so does your cash flow. Multiply that across dozens of jobs, and you’re holding the bag on hundreds of thousands in unpaid work.
Human Error: Handwriting gets misread. Units are missed. Time is rounded. Details are forgotten. All of it adds up to billing disputes, write-offs, and strained client trust.
No Real-Time Visibility: Managers have no idea what’s happening in the field until tickets land on their desks. That lag slows decision-making and buries red flags until it’s too late.
Administrative Overload: Office teams spend hours transcribing, validating, and chasing signatures. That’s time and payroll spent on a process that should be near-instant.
The Field Is Moving, But the Process Isn’t
Field crews are using smartphones to text updates. Supervisors are navigating with GPS. But when it comes to documenting the work, most teams are still stuck in a decades-old process that was never designed for modern speed or scale.
And that’s the blind spot: companies look to optimize drilling schedules, equipment performance, or vendor contracts—yet overlook the low-tech bottleneck happening right at the job site.
It’s Not Just About Efficiency. It’s About Margin.
Every missed ticket is a missed dollar. Every delay in billing adds friction to cash flow. In a business where margins are thin and competition is fierce, field tickets quietly shape the bottom line more than most realize.
That’s why forward-thinking operators are starting to take a closer look. Not just at how tickets are processed, but at how the entire field-to-finance cycle can be tightened, digitized, and de-risked.
OpsFlo works with field service teams who’ve decided that business as usual isn’t good enough anymore. If you’re curious what digital field ticketing actually looks like in practice—not just as software, but as a shift in how your business operates—we can show you.
But first, it starts with a simple question:
How much are your paper tickets really costing you?