OpsFlo (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software, mobile application, and website (collectively, the “Services”). By using our Services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information:
User-Provided Information
▸ When you register or use our Services, you may provide your name, email address, phone number, company details, job title, and other relevant information.
▸ If you make a purchase, we may collect payment details (processed securely through third-party providers).
▸ You may provide information when contacting customer support or submitting inquiries.
Automatically Collected Information
▸ We collect data such as device type, operating system, browser type, and IP address when you interact with our Services.
▸ Usage data, such as log files and activity within our software, helps us improve performance and functionality.
▸ We may use cookies and tracking technologies to personalize your experience.
Location Information
▸ With your consent, we may collect precise location data to enhance field service functionalities and optimize job dispatching.
▸ You can disable location tracking through your device settings.
2. How We Use Your Information
We use the collected information to:
▸ Provide, operate, and maintain our Services.
▸ Process transactions and manage accounts.
▸ Enhance user experience and improve our platform.
▸ Communicate updates, support responses, and promotional content.
▸ Ensure compliance with legal and regulatory requirements.
3. Information Sharing & Disclosure
We do not sell or rent your personal information. However, we may share data with:
▸ Trusted Service Providers: Third-party vendors who assist in providing our Services (e.g., cloud hosting, analytics, and payment processors).
▸ Legal Compliance: If required by law or to protect our legal rights, safety, or prevent fraud.
▸ Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred.
4. Data Retention & Security
▸ We retain user data for as long as necessary to fulfill service obligations and legal requirements.
▸ Security measures, including encryption and access controls, are implemented to protect your information.
▸ While we strive for data security, no system is entirely foolproof.
5. Your Choices & Opt-Out Rights
▸ You can update or delete your account information by contacting us.
▸ To opt out of marketing communications, follow the unsubscribe link in emails or adjust your preferences.
▸ You may disable cookies through your browser settings, but this may impact functionality.
6. Children’s Privacy
Our Services are not intended for individuals under the age of 13. We do not knowingly collect data from minors. If you believe a child has provided information, please contact us for removal.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of our Services constitutes acceptance of the revised terms.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us.